Philip Quinn, Andy Cockburn. When Bad Feels Good: Assistance Failures and Interface Preferences. In Jofish Kaye, Allison Druin, Cliff Lampe, Dan Morris, Juan Pablo Hourcade, editors, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016. pages 4005-4010, ACM, 2016. [doi]
Abstract is missing.