José Manuel Quinzaños, Alejandro Cartas, Pablo Vidales, Armando Maldonado. iDispatcher: Using Business Rules to Allocate and Balance Workloads. In Gloria E. Phillips-Wren, Sven Carlsson, Ana Respício, Patrick Brézillon, editors, DSS 2.0 - Supporting Decision Making with New Technologies, Proceedings of the IFIP TC8/Working Group 8.3 Conference, Université Pierre et Marie Curie, Paris, France, June 2014. Volume 261 of Frontiers in Artificial Intelligence and Applications, pages 110-119, IOS Press, 2014. [doi]
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