"I Think You Might Like This": Exploring Effects of Confidence Signal Patterns on Trust in and Reliance on Conversational Recommender Systems

Marissa Radensky, Julie Anne Séguin, Jang Soo Lim, Kristen Olson, Robert Geiger. "I Think You Might Like This": Exploring Effects of Confidence Signal Patterns on Trust in and Reliance on Conversational Recommender Systems. In Proceedings of the 2023 ACM Conference on Fairness, Accountability, and Transparency, FAccT 2023, Chicago, IL, USA, June 12-15, 2023. pages 792-804, ACM, 2023. [doi]

Abstract

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