R. Radharamanan, Jeng-Nan Juang, C. J. A. K. Felix. Service Quality in a Collective Urban Transportation System. In Jonathan Lee, Deron Liang, Y. C. Cheng, editors, The Fourth IEEE International Symposium on Service-Oriented System Engineering, SOSE 2008, 18-19 December 2008, Jhongli, Taiwan. pages 227-232, IEEE Computer Society, 2008. [doi]
Abstract is missing.