Understanding the impact of social media on innovation in service industries: a knowledge-sharing and governance perspective

Naseem Rahman, Harminder Singh. Understanding the impact of social media on innovation in service industries: a knowledge-sharing and governance perspective. In Masaaki Hirano, Michael D. Myers, Kyoichi Kijima, Motonari Tanabu, Dai Senoo, editors, 22nd Pacific Asia Conference on Information Systems, PACIS 2018, Yokohama, Japan, June 26-30, 2018. pages 117, 2018. [doi]

Abstract

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