CRM Systems in German Hospitals: Illustrations of Issues & Trends

Mahesh S. Raisinghani, E.-Lin Tan, Jose Antonio Untama, Heidi Weiershaus, Thomas Levermann, Natalie Verdeflor. CRM Systems in German Hospitals: Illustrations of Issues & Trends. J. Cases on Inf. Techn., 7(4):1-26, 2005. [doi]

Abstract

Abstract is missing.