Srinivas Ramanathan, Deborah Caswell, Scott Neal. Auto-discovery Capabilities for Service Management: An ISP Case Study. J. Network Syst. Manage., 8(4):457-482, 2000. [doi]
@article{RamanathanCN00,
title = {Auto-discovery Capabilities for Service Management: An ISP Case Study},
author = {Srinivas Ramanathan and Deborah Caswell and Scott Neal},
year = {2000},
url = {http://www.cstp.umkc.edu/jnsm/vols/vol08_abs/08-4-ramanathan.html},
tags = {discovery, case study},
researchr = {https://researchr.org/publication/RamanathanCN00},
cites = {0},
citedby = {0},
journal = {J. Network Syst. Manage.},
volume = {8},
number = {4},
pages = {457-482},
}