Divya Ramesh, Caitlin Henning, Nel Escher, Haiyi Zhu, Min Kyung Lee, Nikola Banovic 0001. Ludification as a Lens for Algorithmic Management: A Case Study of Gig-Workers' Experiences of Ambiguity in Instacart Work. In Daragh Byrne, Nikolas Martelaro, Andy Boucher 0002, David J. Chatting, Sarah Fdili Alaoui, Sarah E. Fox, Iohanna Nicenboim, Cayley MacArthur, editors, Proceedings of the 2023 ACM Designing Interactive Systems Conference, DIS 2023, Pittsburgh, PA, USA, July 10-14, 2023. pages 638-651, ACM, 2023. [doi]
Abstract is missing.