Kavana Ramesh, Laton Vermette, Parmit K. Chilana. Setting up, Troubleshooting, and Innovating on the Delivery of Online Instruction: A Case Study of an LMS Q&A Forum. In Christoph Meinel, Mar Pérez-Sanagustín, Marcus Specht, Amy Ogan, editors, L@S'21: Eighth ACM Conference on Learning @ Scale, Virtual Event, Germany, June 22-25, 2021. pages 59-67, ACM, 2021. [doi]
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