Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model

Nripendra P. Rana, Yogesh Kumar Dwivedi, Michael D. Williams, Banita Lal. Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model. IS Management, 32(1):39-59, 2015. [doi]

Abstract

Abstract is missing.