Aapo Rantalainen, Henrik Hedberg, Netta Iivari. A Review of Tool Support for User-Related Communication in FLOSS Development. In Scott A. Hissam, Barbara Russo, Manoel Gomes de Mendonça Neto, Fabio Kon, editors, Open Source Systems: Grounding Research - 7th IFIP WG 2.13 International Conference, OSS 2011, Salvador, Brazil, October 6-7, 2011. Proceedings. Volume 365 of IFIP Advances in Information and Communication Technology, pages 90-105, Springer, 2011. [doi]
Abstract is missing.