Raman Rao. Information Analysis and Business Intelligence Tools in Management. In Graeme Altmann, John Lamp, Peter E. D. Love, Purnendu Mandal, Ross Smith, Matthew J. Warren, editors, ICSTM2000, International Conference on Systems Thinking in Management, Geelong, Australia, November 8-10, 2000. Volume 72 of CEUR Workshop Proceedings, CEUR-WS.org, 2000. [doi]
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