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Business Process Maturity's Effect on Performance

Robyn L. Raschke, Laura R. Ingraham. Business Process Maturity's Effect on Performance. In Martin Santana, Jerry N. Luftman, Ajay S. Vinze, editors, Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, AMCIS 2010, Lima, Peru, August 12-15, 2010. pages 402, Association for Information Systems, 2010. [doi]

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