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Level Up or Game Over in Online Return Management? A Challenge-Based Gamification Approach for Online Fashion Retail

Caterina Rauh, Christian Straubert, Eric Sucky. Level Up or Game Over in Online Return Management? A Challenge-Based Gamification Approach for Online Fashion Retail. In Tung X. Bui, editor, 58th Hawaii International Conference on System Sciences, HICSS 2025, Hilton Waikoloa Village, Hawaii, USA, January 7-10, 2025. pages 1-10, ScholarSpace, 2025. [doi]

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