Mayuri Rawat, Seyed Ebrahim Hosseini, Shahbaz Pervez. Sentiment Analysis for Assessing Customer Satisfaction in Chatbot Service Encounters. In 16th International Conference on Developments in eSystems Engineering, DeSE 2023, Istanbul, Turkiye, December 18-20, 2023. pages 105-109, IEEE, 2023. [doi]
Abstract is missing.