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When Cognitive Biases Lead to Business Process Management Issues

Maryam Razavian, Oktay Türetken, Irene T. P. Vanderfeesten. When Cognitive Biases Lead to Business Process Management Issues. In Marlon Dumas, Marcelo Fantinato, editors, Business Process Management Workshops - BPM 2016 International Workshops, Rio de Janeiro, Brazil, September 19, 2016, Revised Papers. Volume 281 of Lecture Notes in Business Information Processing, pages 147-156, 2016. [doi]

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Maryam Razavian

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Oktay Türetken

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Irene T. P. Vanderfeesten

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