Maryam Razavian, Oktay Türetken, Irene T. P. Vanderfeesten. When Cognitive Biases Lead to Business Process Management Issues. In Marlon Dumas, Marcelo Fantinato, editors, Business Process Management Workshops - BPM 2016 International Workshops, Rio de Janeiro, Brazil, September 19, 2016, Revised Papers. Volume 281 of Lecture Notes in Business Information Processing, pages 147-156, 2016. [doi]
Abstract is missing.