Aaron Read, Brad Hullsiek, Robert O. Briggs. The Seven Layer Model of Collaboration: An Exploratory Study of Process Identification and Improvement. In 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), Proceedings, 4-7 January 2012, Grand Wailea, Maui, HI, USA. pages 412-420, IEEE Computer Society, 2012. [doi]
Abstract is missing.