Nerina Reddy, Penny Singh, Doncho Petkov. Perceptions and expectations of IT service delivery post migration to a Microsoft platform at a university of technology in South Africa. In John McNeill, Karen L. Bradshaw, Philip Machanick, Mosiuoa Tsietsi, editors, 2013 South African Institute for Computer Scientists and Information Technologists, SAICSIT '13, East London, South Africa, October 7-9, 2013. pages 85-89, ACM, 2013. [doi]
Abstract is missing.