TechKnowledge: efficiently and cost-effectively supporting users - researchr publication bibtex

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Amy Reeter, Todd Krupa. TechKnowledge: efficiently and cost-effectively supporting users. In SIGUCCS. pages 108-113, 2002. [doi]

@inproceedings{ReeterK02,
  title = {TechKnowledge: efficiently and cost-effectively supporting users},
  author = {Amy Reeter and Todd Krupa},
  year = {2002},
  doi = {10.1145/588646.588670},
  url = {http://doi.acm.org/10.1145/588646.588670},
  researchr = {https://researchr.org/publication/ReeterK02},
  cites = {0},
  citedby = {0},
  pages = {108-113},
  booktitle = {SIGUCCS},
}

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