Philipp Reinhard, Mahei Manhai Li, Ernestine Dickhaut, Christoph Peters 0001, Jan Marco Leimeister. Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-Based Textual Data Quality Enrichment. In Aurona Gerber, Richard L. Baskerville, editors, Design Science Research for a New Society: Society 5.0 - 18th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2023, Pretoria, South Africa, May 31 - June 2, 2023, Proceedings. Volume 13873 of Lecture Notes in Computer Science, pages 279-293, Springer, 2023. [doi]
@inproceedings{ReinhardLDPL23,
title = {Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-Based Textual Data Quality Enrichment},
author = {Philipp Reinhard and Mahei Manhai Li and Ernestine Dickhaut and Christoph Peters 0001 and Jan Marco Leimeister},
year = {2023},
doi = {10.1007/978-3-031-32808-4_18},
url = {https://doi.org/10.1007/978-3-031-32808-4_18},
researchr = {https://researchr.org/publication/ReinhardLDPL23},
cites = {0},
citedby = {0},
pages = {279-293},
booktitle = {Design Science Research for a New Society: Society 5.0 - 18th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2023, Pretoria, South Africa, May 31 - June 2, 2023, Proceedings},
editor = {Aurona Gerber and Richard L. Baskerville},
volume = {13873},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-031-32808-4},
}