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CSCW based customer relationship management system

Naiji Ren, Zhiyi Fang, Hongyu Sun, Bo Sun, Yang Zhao. CSCW based customer relationship management system. In International Conference on Networked Computing and Advanced Information Management, NCM 2010, Sixth International Joint Conference on INC, IMS and IDC: INC 2010: International Conference on Networked Computing, IMS 2010: International Conference on Advan. pages 530-535, IEEE Computer Society, 2010. [doi]

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