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Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge

Jie Ren, Pinar Öztürk, Shoufu Luo. Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge. In Ming Fan, Jukka Heikkilä, Hongxiu Li, Michael J. Shaw, Han Zhang, editors, Internetworked World - 15th Workshop on e-Business, WeB 2016, Dublin, Ireland, December 10, 2016, Revised Selected Papers. Volume 296 of Lecture Notes in Business Information Processing, pages 177-184, Springer, 2016. [doi]

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Jie Ren

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Pinar Öztürk

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Shoufu Luo

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