Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge

Jie Ren, Pinar Öztürk, Shoufu Luo. Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge. In Ming Fan, Jukka Heikkilä, Hongxiu Li, Michael J. Shaw, Han Zhang, editors, Internetworked World - 15th Workshop on e-Business, WeB 2016, Dublin, Ireland, December 10, 2016, Revised Selected Papers. Volume 296 of Lecture Notes in Business Information Processing, pages 177-184, Springer, 2016. [doi]

@inproceedings{RenOL16,
  title = {Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge},
  author = {Jie Ren and Pinar Öztürk and Shoufu Luo},
  year = {2016},
  doi = {10.1007/978-3-319-69644-7_18},
  url = {https://doi.org/10.1007/978-3-319-69644-7_18},
  researchr = {https://researchr.org/publication/RenOL16},
  cites = {0},
  citedby = {0},
  pages = {177-184},
  booktitle = {Internetworked World - 15th Workshop on e-Business, WeB 2016, Dublin, Ireland, December 10, 2016, Revised Selected Papers},
  editor = {Ming Fan and Jukka Heikkilä and Hongxiu Li and Michael J. Shaw and Han Zhang},
  volume = {296},
  series = {Lecture Notes in Business Information Processing},
  publisher = {Springer},
  isbn = {978-3-319-69644-7},
}