Václav Repa. Role of the Concept of Services in Business Process Management. In Jaroslav Pokorný, Václav Repa, Karel Richta, Wita Wojtkowski, Henry Linger, Chris Barry, Michael Lang, editors, Information Systems Development, Business Systems and Services: Modeling and Development [Proceedings of ISD 2010, Charles University in Prague, Czech Republic, August 25-27, 2010]. pages 623-634, Springer, 2010. [doi]
Abstract is missing.