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Applying KANO Model for Users' Satisfaction Assessment in E-Learning Systems: A Case Study in Iran Virtual Higher Educational Systems

Maryam Rezaie, Hamid Eslami Nosratabadi, Hamed Fazlollahtabar. Applying KANO Model for Users' Satisfaction Assessment in E-Learning Systems: A Case Study in Iran Virtual Higher Educational Systems. IJICTE, 8(3):1-12, 2012. [doi]

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