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A spoken language system for automated call routing

Giuseppe Riccardi, Allen L. Gorin, Andrej Ljolje, Michael Riley. A spoken language system for automated call routing. In 1997 IEEE International Conference on Acoustics, Speech, and Signal Processing, ICASSP '97, Munich, Germany, April 21-24, 1997. pages 1143-1146, IEEE Computer Society, 1997. [doi]

Authors

Giuseppe Riccardi

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Allen L. Gorin

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Andrej Ljolje

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Michael Riley

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