Reinhard Riedl. Customer-Centered Models for Web-Sites and Intra-Nets. In Louis O. Hertzberger, Alfons G. Hoekstra, Roy Williams, editors, High-Performance Computing and Networking, 9th International Conference, HPCN Europe 2001, Amsterdam, The Netherlands, June 25-27, 2001, Proceedings. Volume 2110 of Lecture Notes in Computer Science, pages 573-578, Springer, 2001. [doi]
Abstract is missing.