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User-specific Determinants of Conversational Agent Usage: A Review and Potential for Future Research

Lara Riefle, Carina Benz. User-specific Determinants of Conversational Agent Usage: A Review and Potential for Future Research. In Innovation durch Informationssysteme - WI als zukunftsweisende Wissenschaft, 16. Internationale Tagung Wirtschaftsinformatik (WI 2021), March 09-11, 2021, Universität Duisburg-Essen, Germany. AISeL, 2021. [doi]

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Lara Riefle

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Carina Benz

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