Exploring the Dynamics of IT Implementers' Responses to User Resistance

Suzanne Rivard, Mohammad Moeini Aghkariz, Liette Lapointe. Exploring the Dynamics of IT Implementers' Responses to User Resistance. In Helmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister, Sunil Wattal, editors, Proceedings of the 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, December 15-18, 2019. Association for Information Systems, 2019. [doi]

Abstract

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