Kerry Rodden, Hilary Hutchinson, Xin Fu. Measuring the user experience on a large scale: user-centered metrics for web applications. In Elizabeth D. Mynatt, Don Schoner, Geraldine Fitzpatrick, Scott E. Hudson, W. Keith Edwards, Tom Rodden, editors, Proceedings of the 28th International Conference on Human Factors in ComputingSystems, CHI 2010, Atlanta, Georgia, USA, April 10-15, 2010. pages 2395-2398, ACM, 2010. [doi]
Abstract is missing.