María del Carmen Rodríguez Gancedo, Javier Caminero, José Relaño-Gil, Carlos Picazo. T-OMT: A Novel Opinion Mining Tool for Improving Global Customer Relationship Management. In Francisco Javier Caminero Gil, Fabio Paternò, Vivian Genaro Motti, editors, Proceedings of the Workshop on Context-Aware Adaptation of Service Front-Ends, London, U.K., June 24, 2013. Volume 1013 of CEUR Workshop Proceedings, pages 24-27, CEUR-WS.org, 2013. [doi]
Abstract is missing.