A Generic Model and Tool Support for Assessing and Improving Web Processes

Daniel Rodríguez, Rachel Harrison, Manoranjan Satpathy. A Generic Model and Tool Support for Assessing and Improving Web Processes. In 8th IEEE International Software Metrics Symposium (METRICS 2002), 4-7 June 2002, Ottawa, Canada. pages 141-151, IEEE Computer Society, 2002. [doi]

Authors

Daniel Rodríguez

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Rachel Harrison

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Manoranjan Satpathy

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