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Positioning Usability in an Organisation: Can usability really help organisations achieve their business objectives?

Janice Anne Rohn, Sarah A. Bloomer. Positioning Usability in an Organisation: Can usability really help organisations achieve their business objectives?. In Steve Howard, Judy Hammond, Gitte Lindgaard, editors, Human-Computer Interaction, INTERACT 97, IFIP TC13 Interantional Conference on Human-Computer Interaction, 14th-18th July 1997, Sydney, Australia. Volume 96 of IFIP Conference Proceedings, pages 370-372, Chapman & Hall, 1997.

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