A Conceptual Framework for the Use of Customer Knowledge in Business-to-Business Markets - researchr publication

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Minna Rollins, Wesley J. Johnston. A Conceptual Framework for the Use of Customer Knowledge in Business-to-Business Markets. In Dan Remenyi, editor, 6th European Conference on Knowledge Management, September 8-9, 2005, University of Limerick, Ireland. pages 503-509, Academic Conferences Limited, Reading, UK, 2005.

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