Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Nicholas C. Romano Jr., Jerry Fjermestad. Electronic Commerce Customer Relationship Management: An Assessment of Research. Int. J. Electronic Commerce, 6(2):61-113, 2001. [doi]
Abstract is missing.