David Romero, Arturo Molina 0001, Giuditta Pezzotta, Sergio Cavalieri. Strategic Planning Framework for SME Service Organisations: Competitive, Value Chain and Operational Models & Toolkit. In Kjetil Kristensen, Robert E. Bierwolf, David Romero, Pekka Abrahamsson, editors, 2016 International Conference on Engineering, Technology and Innovation / IEEE lnternational Technology Management Conference, ICE/ITMC 2016, Trondheim, Norway, June 13-15, 2016. pages 1-7, IEEE, 2016. [doi]
Abstract is missing.