Robert W. Root, Steve Draper. Questionnaires as a software evaluation tool. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 83-87, ACM, 1983. [doi]
Abstract is missing.