Stephanie Rosenbaum, Chauncey E. Wilson, Timo Jokela, Janice Anne Rohn, Trixi B. Smith, Karel Vredenburg. Usability in Practice: user experience lifecycle - evolution and revolution. In Loren G. Terveen, Dennis R. Wixon, editors, Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, CHI 2002, Minneapolis, Minnesota, USA, April 20-25, 2002. pages 898-903, ACM, 2002. [doi]
Abstract is missing.