Suman Roy, Durga Prasad Muni, Adrija Bhattacharya, Dipanjan Dutta, Navin Budhiraja. Fuzzy QoS Modeling of IT Maintenance Tickets. In Ilkay Altintas, Shiping Chen, editors, 2017 IEEE International Conference on Web Services, ICWS 2017, Honolulu, HI, USA, June 25-30, 2017. pages 476-483, IEEE, 2017. [doi]
Abstract is missing.