Ellen L. Rubenstein. "Things my doctor never told me": Bridging information gaps in an online community. In Information, Interaction, Innovation: Celebrating the Past, Constructing the Present and Creating the Future - Proceedings of the 75th ASIS&T Annual Meeting, ASIST 2012, Baltimore, MD, USA, October 26-30, 2012. Volume 49 of Proceedings of the Association for Information Science and Technology, pages 1-10, Wiley, 2012. [doi]
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