A literature review about sequencing ITIL processes - researchr publication authors

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Juan Luis Rubio, Roberto Camazón. A literature review about sequencing ITIL processes. In Juan Alfonso Lara Torralbo, Shadi A. Aljawarneh, editors, Proceedings of the First International Conference on Data Science, E-learning and Information Systems, DATA 2018, Madrid, Spain, October 01-02, 2018. ACM, 2018. [doi]

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