Juan Luis Rubio, Roberto Camazón. A literature review about sequencing ITIL processes. In Juan Alfonso Lara Torralbo, Shadi A. Aljawarneh, editors, Proceedings of the First International Conference on Data Science, E-learning and Information Systems, DATA 2018, Madrid, Spain, October 01-02, 2018. ACM, 2018. [doi]
@inproceedings{RubioC18,
title = {A literature review about sequencing ITIL processes},
author = {Juan Luis Rubio and Roberto Camazón},
year = {2018},
doi = {10.1145/3279996.3280004},
url = {https://doi.org/10.1145/3279996.3280004},
researchr = {https://researchr.org/publication/RubioC18},
cites = {0},
citedby = {0},
booktitle = {Proceedings of the First International Conference on Data Science, E-learning and Information Systems, DATA 2018, Madrid, Spain, October 01-02, 2018},
editor = {Juan Alfonso Lara Torralbo and Shadi A. Aljawarneh},
publisher = {ACM},
isbn = {978-1-4503-6536-9},
}