José L. Ruiz-Alba, Mohamad Abou-Foul, Alireza Nazarian, Pantea Foroudi. Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness. IT & People, 35(7):2470-2499, 2022. [doi]
@article{Ruiz-AlbaANF22,
title = {Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness},
author = {José L. Ruiz-Alba and Mohamad Abou-Foul and Alireza Nazarian and Pantea Foroudi},
year = {2022},
doi = {10.1108/ITP-07-2021-0572},
url = {https://doi.org/10.1108/ITP-07-2021-0572},
researchr = {https://researchr.org/publication/Ruiz-AlbaANF22},
cites = {0},
citedby = {0},
journal = {IT & People},
volume = {35},
number = {7},
pages = {2470-2499},
}