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Mental models and the design of user manuals

Walter Rupietta. Mental models and the design of user manuals. In David Ackermann, Michael J. Tauber, editors, Mental Models and Human-Computer Interaction 1 [selected papers of the 6th Interdisciplinary Workshop in Informatics and Psychology, Schärding, Austria, June 1987]. pages 321-334, North-Holland, 1987.

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