Daniel M. Russell, Peter Pirolli, George W. Furnas, Stuart K. Card, Mark Stefik. Sensemaking workshop CHI 2009. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Extended Abstracts Volume, Boston, MA, USA, April 4-9, 2009. pages 4751-4754, ACM, 2009. [doi]
Abstract is missing.