Students' Perception on Customer eXperience: A Comparative Study

Cristian Rusu, Virginica Rusu, Federico Botella, Daniela Quiñones, Bogdan Alexandru Urs, Ilie Urs, Jenny Morales, Sandra Cano, Silvana Aciar, Iván Balmaceda Castro. Students' Perception on Customer eXperience: A Comparative Study. In Gabriele Meiselwitz, editor, Social Computing and Social Media. Participation, User Experience, Consumer Experience, and Applications of Social Computing - 12th International Conference, SCSM 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Part II. Volume 12195 of Lecture Notes in Computer Science, pages 236-246, Springer, 2020. [doi]

@inproceedings{RusuRBQUUMCAC20,
  title = {Students' Perception on Customer eXperience: A Comparative Study},
  author = {Cristian Rusu and Virginica Rusu and Federico Botella and Daniela Quiñones and Bogdan Alexandru Urs and Ilie Urs and Jenny Morales and Sandra Cano and Silvana Aciar and Iván Balmaceda Castro},
  year = {2020},
  doi = {10.1007/978-3-030-49576-3_18},
  url = {https://doi.org/10.1007/978-3-030-49576-3_18},
  researchr = {https://researchr.org/publication/RusuRBQUUMCAC20},
  cites = {0},
  citedby = {0},
  pages = {236-246},
  booktitle = {Social Computing and Social Media. Participation, User Experience, Consumer Experience, and Applications of Social Computing - 12th International Conference, SCSM 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Part II},
  editor = {Gabriele Meiselwitz},
  volume = {12195},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-030-49576-3},
}