Virginica Rusu, Cristian Rusu, Daniel Guzmán, Diego Espinoza, Daniel Rojas, Silvana Roncagliolo, Daniela Quiñones. Assessing the Customer eXperience Based on Quantitative Data: Virtual Travel Agencies. In Aaron Marcus, editor, Design, User Experience, and Usability: Design Thinking and Methods - 5th International Conference, DUXU 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part I. Volume 9746 of Lecture Notes in Computer Science, pages 499-508, Springer, 2016. [doi]
Abstract is missing.