Boris E. R. de Ruyter, Yogendra Jain, David V. Keyson, Charles Rich. The usability crisis in high-tech home products: an opportunity for intelligent user interfaces?. In Robert St. Amant, John Riedl, Anthony Jameson, editors, Proceedings of the 2005 International Conference on Intelligent User Interfaces, January 10-13, 2005, San Diego, California, USA. pages 4, ACM, 2005. [doi]
Abstract is missing.