Sandra Sajeev, Jade Huang, Nikos Karampatziakis, Matthew Hall, Sebastian Kochman, Weizhu Chen. Contextual Bandit Applications in a Customer Support Bot. In Feida Zhu 0002, Beng Chin Ooi, Chunyan Miao, editors, KDD '21: The 27th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, Virtual Event, Singapore, August 14-18, 2021. pages 3522-3530, ACM, 2021. [doi]
@inproceedings{SajeevHKHKC21,
title = {Contextual Bandit Applications in a Customer Support Bot},
author = {Sandra Sajeev and Jade Huang and Nikos Karampatziakis and Matthew Hall and Sebastian Kochman and Weizhu Chen},
year = {2021},
doi = {10.1145/3447548.3467165},
url = {https://doi.org/10.1145/3447548.3467165},
researchr = {https://researchr.org/publication/SajeevHKHKC21},
cites = {0},
citedby = {0},
pages = {3522-3530},
booktitle = {KDD '21: The 27th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, Virtual Event, Singapore, August 14-18, 2021},
editor = {Feida Zhu 0002 and Beng Chin Ooi and Chunyan Miao},
publisher = {ACM},
isbn = {978-1-4503-8332-5},
}